SHOPLIFTING

  • Total retail losses are approximately $37.1 billion annually (based on the 2010 University of Florida survey)

  • Shoplifting is conservatively estimated to account for 30% - 40% of total retail shrink/losses. (Both University of Florida and Hayes International surveys)

  • Average shoplifting case for all types of retail is approximately $50.00 (Based upon data taken from various surveys)
Therefore, Hayes International estimates the following number of theft incidents and dollars lost to shoplifters:

Time Frame Dollars Incidents
Annually $11 - $15 Billion
($11.13 - $14.84 Billion) 		220 - 300 Million
(222 - 297 million)
Daily (365 days) $30 - $41 Million
($30,393,000 - $40,658,000) 		600,000 – 800,000
(609,863 – 813,151)
Hours (24) $1.3 - $1.7 Million
($1,270,548 - $1,649,064) 		25,000 - 34,000
(25,411 – 33,881)
Per Minute (60) $21,000 - $28,000
($21,176 - $28,234)		 400 - 550
(424 – 565)

SHOPLIFTING APPREHENSIONS SURVEY

Hayes International's 23rd Annual Retail Theft Survey reports on almost 1 million shoplifting apprehensions taking place in just 23 large retail companies representing 19,104 stores with combined 2010 annual sales in excess of $632 billion. Some shoplifter-related highlights from this survey are:
  • Apprehensions: Survey participants apprehended 959,903 shoplifters in 2010, a decrease of 4.1% from the prior year.

  • Recoveries: Dollars recovered from shoplifting apprehensions totaled over $104 million in 2010, a 4.7% decrease from 2009. This was the first decrease in shoplifting recovery dollars in the past 10 years.

  • For the 14th consecutive year, dollars recovered from shoplifters where no apprehension was made (over $33 million) increased. In 2010, this increase was a remarkable 16.4%.

  • Case Value: The average shoplifting case value in 2010 was $108.46, which was a slight decline of 0.7% from 2009’s average case value.
SHOPLIFTING Difference
  2009 2010 #/$ Pct.
Apprehensions 1,000,787 959,903 -40,884 -4.09%
Recoveries $109,291,669 $104,107,917 -$5,183,752 -4.74%
Avg. Case Value $109.21 $108.46 -$0.75 -0.69%
Hours Per Apprehension*
(*11 companies reporting)		 44.13 52.96   20.01%
Recoveries
(No Apprehensions Made)		 $28,993,230 $33,741,685 $4,748,455 16.38%
 

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